It was time to buy a new suit and I had a coupon for $300.00 (yep, three hundred bucks) off a regular-priced suit at a men's store close to the house. So, I went shopping.
I found a suit I really liked. It was on sale for $299.00. FREE SUIT!
Not so fast, Skippy.
The deal is for Three Bills off the regular price. Alertly, I asked what the regular price of the suit had been. I was told $550.00.
Quick math led to perhaps the first-ever request of its kind: I asked them to put the suit back at its regular price. There was a pause, and then....they did it!
Back up to $550.00...$300.00 coupon on the table and BOOM: Suit costs $250.00 instead of $299.00. Sold. I feel like I stayed in a Holiday Inn Express last night or something.
I was so pleased that they were willing to work with me that I bought some new shirts. I had another coupon for ten bucks off each shirt. They started ringing them up and noticed something else: my company's corporate discount would actually make the shirts costs even less. So, they disregarded the coupon and gave me the coprorate price. That's customer service.
There's a local men's store I'm usually loyal to. I have spent thousands and thousand of dollars at Pope's over the years and I'll be back. But, I have to hand it to Joseph A. Bank for reeling me in and hooking me. I'll go to Pope's to buy ties to go with my sale suit.
Tuesday, September 16, 2008
Working That Sale
Posted by Darrell at 9/16/2008
Labels: Joseph A. Bank
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