Showing posts with label Regions Bank Louisiana. Show all posts
Showing posts with label Regions Bank Louisiana. Show all posts

Saturday, August 23, 2008

The Ongoing Investigation

We are intensely frustrated by the glacier-like pace Regions Bank has set in the process of making things right with our bank account. We realize that the theft of our debit card information is not their fault, but they should at least have a sense of urgency about things.
When Kareen Couch, Kamala Couch, Frank Taylor and Tomekia Scott flew from Chicago on United Airlines and U.S. Airways, our checking account was cleaned out. So was the overdraft protection. We thought we had things squared away with Regions Bank. In fact, we were specifically assured that all checks and debits would be honored. Hmm...so why did a check we wrote to our son get sent back to us? Hard to say. So, then my wife went to Regions Bank to make a deposit to cover the lost funds. She was told by the teller that our account had been flagged for excessive overdrafts and they couldn't accept the deposit.
Do what, now? We are here to deal with the overdrafts that we had been assured would not be an issue.
Fortunately, the teller responded well when she was advised to call our bank officer directly. After that call was made, they accepted our money. Imagine that.
Ironically, we received a letter from Regions Bank today telling us communication with clients is essential and they will be calling us in the days ahead to discuss our overdrafts. I am very much looking forward to that phone call.
Detective Dave of the Chicago Police Department sent me an e-mail yesterday saying the investigation into the financial crimes of the Four Felonious Fliers continues. CPD has made contact with one of them. We do not want to compromise the process, so I will be discreet with the information. Suffice it to say, there is an uncomfortable criminal in the Windy City who will hear from Daddy D.
I'm looking forward to my trip. Can anybody help with Cubs or Bears tickets?

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